Frequently Asked Questions


Do Super Retail Group Gift Cards expire?

Do I need to register to place a Gift Card order?

How do I place a Gift Card order?

How do I update my personal business contact and company information?

Are my personal business contact and company information details secure?

Are there Gift Card Order Terms and Conditions?

Is there a minimum/maximum dollar amount that can be loaded on a Gift Card?

What is the minimum number of Gift Cards required for an order?

Will I get a tax invoice?

How do I check the status of my order?

What delivery options are available and how much will delivery cost?

Can I nominate another person and/or company to receive my Gift Card order?

Can I pick up my Super Retail Group Corporate Gift Card order at a nominated Store?

When will I receive my Gift Card order?

What methods of payment can I use?

What fees and charges are applicable to my Gift Card order?

Are Gift Cards secure?

Are there Gift Card Terms of Use?

Where can I redeem Super Retail Group Gift Cards?

Can I reload Super Retail Group Gift Cards?

What if a Gift Card is lost or stolen?

What is a Digital Gift Card?

What is the Bulk Upload functionality?

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